Cisco® Implementing Cisco® IOS Unified Communications (IIUC) - Class Outline
Cisco® Implementing Cisco® IOS Unified Communications (IIUC)
Duration:Traditional Instructor Led Learning - 5.00 Day(s)
E-Mail Outline
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Overview:
Students will learn skills to implement Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.
Who Should Attend:
This course is designed for students that have knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices (ICND) and who has the ability to configure and operate Cisco routers and switches.
At Course Completion:
Upon successful completion of this course, students will be able to meet the following objectives: - Explain the benefits and components of a Cisco Unified Communications system - Describe how traditional telephony systems operate - Describe the basic operation, protocols, and components involved in a VoIP call and configure a gateway to support these calls - Implement Cisco Unified Communications Manager Express to support a single site - Install Cisco Unity express, configure Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express - Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assistant
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| Outline: |
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| Lesson 1: Cisco Unified Communications System Introduction |
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications Applications
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| Lesson 2: Traditional Telephony Operations |
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
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| Lesson 3: Introducing Digital Circuits |
- Understanding Packetization
- Introducing VoIP Signaling Protocols
- Implementing VLANs, Trunks, and Inter-VLAN Routing
- Preparing the Network to Support Cisco Unified Communications
- Connecting a VoIP System to a Service Provider Network
- Understanding Call Setup and Digit Manipulation
- Describing QoS
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| Lesson 4: Cisco Unified Communications Manager Express Implementation |
- Introducing Cisco Unified Communications Manager Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Manager Express to Support Endpoints
- Implementing Basic Voice Features
- Maintaining a Cisco Unified Communications Manager Express System
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| Lesson 5: Cisco Unity Express Implementation |
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
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| Lesson 6: Cisco Smart Business Communications System Implementation |
- Introducing the Cisco Smart Business Communications System
- Implementing the Cisco Smart Business Communications System Voice Features
- Implementing Additional Cisco Smart Business Communications System Features
- Maintaining a Cisco Smart Business Communications System |
