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Duration:
Traditional Instructor Led Learning - 5.00 Day(s)
Mentored Learning - Flexible
Overview:
The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.
Who Should Attend:
Channel Partner / Reseller Customer Employee
At Course Completion:
Upon completing this course, you will be able to meet these objectives: - Plan and document the most commonly performed maintenance functions in complex enterprise networks - Develop a troubleshooting process to identify and resolve problems in complex enterprise networks - Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks - Practice maintenance procedures and fault resolution in switching based environments - Practice maintenance procedures and fault resolution in complex, routing based, secure environments The Technical Features of this Course are as follows: - Troubleshooting VLANs - Troubleshooting EIGRP - Troubleshooting OSPF - Troubleshooting BGP - Troubleshooting Security Features Associated Certification: CCNP
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| Prerequisite(s) or equivalent knowledge: |
Cisco® Interconnecting Cisco® Networking Devices Part 1 (ICND1)
Cisco® Interconnecting Cisco® Networking Devices Part 2 (ICND2)
Cisco® Implementing Cisco® Switched Networks (SWITCH)
Cisco® Implementing Cisco® IP Routing (ROUTE)
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| Prerequisite Comments: |
In addition to CCNA® certification, it is recommended that the student have practical experience in installing, operating, and maintaining Cisco routers and switches in an enterprise environment. Students should also have knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or equivalent skills and knowledge.
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| Outline: |
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| Lesson 1: Planning Maintenance for Complex Networks |
Applying Maintenance Methodologies
Common Maintenance Processes and Procedures
Network Maintenance Tools, Applications, and Resources
Lab 1-1: Lab Access
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| Lesson 2: Planning Troubleshooting Processes for Complex Enterprise Networks |
Lab 2-1: Introduction to Troubleshooting
Lab 2-1 Debrief
Applying Troubleshooting Methodologies
Planning and Implementing Troubleshooting Procedures
Integrating Troubleshooting into the Network Maintenance Process
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| Lesson 3: Maintenance and Troubleshooting Tools and Applications |
Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
Using Specialized Maintenance and Troubleshooting Tools
Lab 3-1: Maintenance and Troubleshooting Tools
Lab 3-1 Debrief
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| Lesson 4: Maintaining and Troubleshooting Campus Switching-Based Solutions |
Troubleshooting VLANs
Troubleshooting Spanning Tree
Lab 4-1: Layer 2 Connectivity and Spanning Tree
Lab 4-1 Debrief
Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
Troubleshooting First Hop Redundancy Protocols
Lab 4-2: Layer 3 Switching and First-Hop Redundancy
Lab 4-2 Debrief
Troubleshooting Performance Problems on Switches
Preview E-Learning on Troubleshooting Performance Problems, Wireless, Voice, Video, and Multicast
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| Lesson 5: Maintaining and Troubleshooting Routing-Based Solutions |
Troubleshooting Network Layer Connectivity
Troubleshooting EIGRP
Lab 5-1: Layer 3 Connectivity and EIGRP
Lab 5-1 Debrief
Troubleshooting OSPF
Troubleshooting Route Redistribution
Lab 5-2: OSPF and Route Redistribution
Lab 5-2 Debrief
Troubleshooting BGP
Lab 5-3: Border Gateway Protocol
Lab 5-3 Debrief
Troubleshooting Performance Problems on Routers
Lab 5-4: Router Performance
Lab 5-4 Debrief
Preview E-Learning on Troubleshooting NAT, DHCP, and Other Protocols
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| Lesson 6: Maintaining and Troubleshooting Network Security Solutions |
Troubleshooting Security Features
Lab 6-1: Introduction to Network Security
Lab 6-1 Debrief
Security Features Review
Lab 6-2: Cisco IOS Security Features
Lab 6-2 Debrief
Preview of E-Learning products for Maintaining and Troubleshooting Network Applications Services and Troubleshooting Branch Office and Remote Worker Problems
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| Lesson 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks |
Troubleshooting Complex Environments
Lab 7-1: Troubleshooting Complex Environments
Lab 7-1 Debrief |
